[cisco-voip] how to get name and number to show

[Lelio Fulgenzi]

I went down this road with no success. Essentially, you can send the number out with external calling mask (or whatever it's called) and if you decide, you can send out the name of the calling party as programmed on the phone (this has to be enabled on the PRI), however, you will not be able to mask this name with CallManager. There is no way to enable this on the PRIs either as it is not an option. What makes matters worse is that apparrently, in the U.S. it is the called party's telco that does the name lookup in an SS7 database or something and then presents the called party with the name it finds. In Canada it is up to the calling party to feed this data. We were ending up with calls from our campus showing up as a hamburger joint because a franchise was the last to update the table with our main number.

Lelio
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo."      WJR

  ----- Original Message ----- 
  From: Kathy Dupree 
  To: cisco-voip at puck.nether.net 
  Sent: Tuesday, February 05, 2008 4:27 PM
  Subject: [cisco-voip] how to get name and number to show


  I have been trying to figure out what it is in Call Manager that has to be changed so the Name of the College and the DID you are calling from will show on the caller id of the called party.  I have spoken with ntelos who provides our DIDs and local service.  They have done what needs to be done on their end.  I had called TAC and a few months ago about getting this done in Call Manager but it is not working.  I looked under Service Parameters Configuration, then under clusterwide paramaters (PRI and MGCP Gateway).  There is something there called Calling Party number screening indicator.  That is set for the default, CallManager sets the screening indicator value.  One option is, calling number not screened.  Should I change that or should I call TAC again?   Thanks

   

  Katherine O. Dupree

  Telecommunications Support/Infrastructure Coordinator

  Randolph College

  2500 Rivermont Ave. 

  Lynchburg, Va.  24503

  Main 243

  kdupree at randolphcollege.edu

  (434) 947 8371

   



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