[cisco-voip] how to get name and number to show

[Thomas Theado]

I have been having the same problem at a our office and a customer site (not using ccm).  As Lelio stated the called party does the lookup.  I have Cox cable phone service and get the wrong information from our office (get old name) and a very strange name from the customer site.  Verizon shows both calling names as correct.  It is very frustrating.  Also remember that the called party will only get the name and number if the features are enabled.
 
Good Luck,
 
Tom
 
 
Tom Theado
Senior Consultant
Kratos Defense & Security Solutions, Inc.
(703) 254-2093 - office
(571) 216-1830 - mobile
(703) 254-2010 - fax
www.kratosdefense.com
 
 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Lelio Fulgenzi
Sent: Tue 2/5/2008 4:39 PM
To: Kathy Dupree; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] how to get name and number to show


I went down this road with no success. Essentially, you can send the number out with external calling mask (or whatever it's called) and if you decide, you can send out the name of the calling party as programmed on the phone (this has to be enabled on the PRI), however, you will not be able to mask this name with CallManager. There is no way to enable this on the PRIs either as it is not an option. What makes matters worse is that apparrently, in the U.S. it is the called party's telco that does the name lookup in an SS7 database or something and then presents the called party with the name it finds. In Canada it is up to the calling party to feed this data. We were ending up with calls from our campus showing up as a hamburger joint because a franchise was the last to update the table with our main number.
 
Lelio
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo."      WJR


	----- Original Message ----- 
	From: Kathy Dupree <mailto:KDupree at randolphcollege.edu>  
	To: cisco-voip at puck.nether.net 
	Sent: Tuesday, February 05, 2008 4:27 PM
	Subject: [cisco-voip] how to get name and number to show


	I have been trying to figure out what it is in Call Manager that has to be changed so the Name of the College and the DID you are calling from will show on the caller id of the called party.  I have spoken with ntelos who provides our DIDs and local service.  They have done what needs to be done on their end.  I had called TAC and a few months ago about getting this done in Call Manager but it is not working.  I looked under Service Parameters Configuration, then under clusterwide paramaters (PRI and MGCP Gateway).  There is something there called Calling Party number screening indicator.  That is set for the default, CallManager sets the screening indicator value.  One option is, calling number not screened.  Should I change that or should I call TAC again?   Thanks

	 

	Katherine O. Dupree

	Telecommunications Support/Infrastructure Coordinator

	Randolph College

	2500 Rivermont Ave. 

	Lynchburg, Va.  24503

	Main 243

	kdupree at randolphcollege.edu <mailto:kdupree at rmwc.edu> 

	(434) 947 8371

	 

	
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