[cisco-voip] Hi there, can't log into CallManager anymore after changing its IP address

[Ian Yap (iayap)]

Hi Jonathan

Yea, I did try "utils service start Cisco CallManager"  but it is not a
valid command, I get the response :

Executed command unsuccessfully
Invalid service name for start/stop, valid names are:
   System NTP
   System SSH
   Service Manager
   A Cisco DB
   Cisco Tomcat
   Cisco Database Layer Monitor
   Cisco CallManager Serviceability


I did try to execute "utils service start A Cisco DB"  and it won't
start

By the way, what is the "tac" you mentioned?

Thanks
Ian

-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Saturday, February 09, 2008 11:12 PM
To: Ian Yap (iayap)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Hi there, can't log into CallManager anymore
after changing its IP address

Yeah, it looks like the CCM service is not starting... did you try a
utils service start Cisco CallManager

Maybe it will return an error that is more interesting, if not, go to
tac...


J

On Feb 9, 2008 5:05 PM, Ian Yap (iayap) <iayap at cisco.com> wrote:
>
>
> Hi everyone,
>
> I have a CUCM 6.0.1.1000-37 , and I had initially configured to a 
> static IP Address, and it was working fine.
>
> However, I had to change that later on to another static IP address, 
> so I went first to the Server(menu) to change the IP address, and then

> I went to the CUCM CLI and used set network eth0 to change the IP, and

> rebooted the machine.
>
> But now, I can't log into the web administration UI. There is no error

> message when I click "Login" and the page just refreshes. I suspect 
> there is a database problem. So I went to the CLI and I tried to do 
> "run sql select * from device" and I get the error message :
>
> "  Failed to get Connection.Connector(NOT CONNECTED:
> Driver=com.informix.jdbc.IfxDriver;)   "
>
> Next, I did "utils service list" and I see :
>
> Requesting service status, please wait...
> System NTP [STARTED]
> System SSH [STARTED]
> Service Manager is running
> Getting list of all services
> >> Return code = 0
> A Cisco DB[STOPPED]  Component is not running A Cisco DB 
> Replicator[STARTED] Cisco AMC Service[STOPPED]  Component is not 
> running Cisco AXL Web Service[STARTED] Cisco Bulk Provisioning 
> Service[STARTED] Cisco CAR Scheduler[STARTED] Cisco CAR Web 
> Service[STARTED] Cisco CDP[STARTED] Cisco CDP Agent[STARTED] Cisco CDR

> Agent[STOPPED]  Component is not running Cisco CDR Repository 
> Manager[STOPPED]  Component is not running Cisco CTIManager[STARTED] 
> Cisco CTL Provider[STARTED] Cisco CallManager[STOPPED]  Component is 
> not running Cisco CallManager Admin[STARTED] Cisco CallManager 
> Attendant Console Server[STARTED] Cisco CallManager Cisco IP Phone 
> Services[STARTED] Cisco CallManager Personal Directory[STARTED] Cisco 
> CallManager SNMP Service[STARTED] Cisco CallManager 
> Serviceability[STARTED] Cisco CallManager Serviceability RTMT[STARTED]

> Cisco Certificate Authority Proxy Function[STARTED] Cisco Certificate 
> Expiry Monitor[STARTED] Cisco DHCP Monitor Service[STARTED] Cisco DRF 
> Local[STARTED] Cisco DRF Master[STARTED] Cisco Database Layer 
> Monitor[STARTED] Cisco Dialed Number Analyzer[STARTED] Cisco 
> DirSync[STARTED] Cisco Electronic Notification[STARTED] Cisco Extended

> Functions[STARTED] Cisco Extension Mobility[STARTED] Cisco Extension 
> Mobility Application[STARTED] Cisco IP Manager Assistant[STARTED] 
> Cisco IP Voice Media Streaming App[STARTED] Cisco License 
> Manager[STARTED] Cisco Log Partition Monitoring Tool[STARTED] Cisco 
> Messaging Interface[STARTED] Cisco RIS Data Collector[STARTED] Cisco 
> RTMT Reporter Servlet[STARTED] Cisco SOAP - CDRonDemand 
> Service[STARTED] Cisco Serviceability Reporter[STARTED] Cisco Syslog 
> Agent[STARTED] Cisco TAPS Service[STARTED] Cisco Tftp[STARTED] Cisco 
> Tomcat[STARTED] Cisco Tomcat Stats Servlet[STARTED] Cisco Trace 
> Collection Service[STARTED] Cisco Trace Collection Servlet[STARTED] 
> Cisco Unified Mobile Voice Access Service[STARTED] Cisco WebDialer Web

> Service[STARTED] Host Resources Agent[STARTED]
> MIB2 Agent[STARTED]
> Native Agent Adapter[STARTED]
> SNMP Master Agent[STARTED]
> SOAP -Log Collection APIs[STARTED]
> SOAP -Performance Monitoring APIs[STARTED] SOAP -Real-Time Service 
> APIs[STARTED] System Application Agent[STARTED] Primary Node =true
>
> Can someone tell me how I can fix this issue? It looks like I might 
> have to modify the CallManager database directly
>
>
> Thanks
>
>
> Ian S. Yap
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>