[cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control

[Scott Voll]

So is Jabra marketing wrong?

http://www.jabra.com/sites/Jabra/GNImages/Campaigns/Cisco/HHC_FAQ_2901.pdf

Scott

On Feb 13, 2008 9:03 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> The 4.1(3) support is for the 8.3(3) phone loads.  Currently it looks like
> 6.1 is the only CUCM version which lets you toggle this feature.
>
> -Ryan
>
>   On Feb 13, 2008, at 11:32 AM, Scott Voll wrote:
>
> So We just bought a 7965 and the jabra HHC device.  I have it all
> connected and can't get it working.
>
> So I read that I need firmware 8.3.3, so I load 8.3.3sr2S.  So that
> requirement is fullfilled.
>
> So I get a hold of my SE and he throws me a bone and lets me know I need
> to enable it on the Phone config page.  I'm running CM 4.1.3sr5d.  It is
> not there unless it's called something else.  (I've also looked through the
> service parameters and enterprise parameters with no avail) The doc's my SE
> had referred to 6.x i believe.  He also included that I should be able to
> see this on the phone under setting --> Device config --> media config -->
> 11 headset hookswitch control and it IS set to disable.  I unlock the phone
> and it does not give me an option to enable.
>
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125
>
> my understanding is that 4.1.3 is supported.  Can someone on the tac side
> throw me another bone?
>
> TIA
>
> Scott
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>
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