[cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control

[Jonathan Charles]

So, what about CCM 5.1.3 and 7961s?



Jonathan

On Fri, Feb 15, 2008 at 3:29 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> yes. sr6a added it... sr5b did not have it.
>
> Thanks
>
> scott
>
>
>
> On Fri, Feb 15, 2008 at 1:26 PM, Wes Sisk <wsisk at cisco.com> wrote:
>
> >
> > So you have the checkbox/dropdown now?
> >
> > /Wes
> >
> >
> >
> >
> > Scott Voll wrote:
> >
> > to come full around on this. I just got off the phone with Jabra.
> >
> > I had all the requirements. CM 4.1.3sr6a.  Firmware 8.3.3sr2, phone model
> 7942,45,62,65,75
> >
> > and according to their web page (the 9120)  which I just found out is only
> supported in EU not US.  So they are going to trade me my 9120's for 9350's.
> >
> > So if anyone else comes up with this issue the should hopefully find this
> on a google search.
> >
> > Scott
> >
> >
> >
> > On Wed, Feb 13, 2008 at 9:30 AM, Wes Sisk <wsisk at cisco.com> wrote:
> >
> > >
> > > Hmm,
> > >
> > > Phone config is only updated in 2 ways:
> > > 1. newer version of CM
> > > 2. device pack that include new device specific configuration
> > >
> > > I checked my 6.0 server and found the box in question.  It is called
> "Wireless Headset Hookswitch Control" and it is listed in the section
> "Product Specific Configuration Layout".
> > >
> > > So, *IF* this feature is/can be backported to CM 4.1(3) then you would
> have to install the correct device pack to add support for this device and
> feature.  Simply installing/uploading the phone load will be inadequate as
> database modification is required.
> > >
> > > Looking further, 4.1(3)sr6a is available on Cisco.com. SR's typically
> include device packs.  On the CM4.1 download page the SR is the newest
> posted software.  In the SR readme it indicates several 'fixes' for 7965
> including adding support. It also includes 7965 device load
> SCCP45.8-3-3SRS2.
> > >
> > > I would start by installing sr6 or the equivalent device pack and go
> from there.
> > >
> > > /Wes
> > >
> > >
> > >
> > > Scott Voll wrote:
> > >
> > >
> > >
> > > So We just bought a 7965 and the jabra HHC device.  I have it all
> connected and can't get it working.
> > >
> > > So I read that I need firmware 8.3.3, so I load 8.3.3sr2S.  So that
> requirement is fullfilled.
> > >
> > > So I get a hold of my SE and he throws me a bone and lets me know I need
> to enable it on the Phone config page.  I'm running CM 4.1.3sr5d.  It is not
> there unless it's called something else.  (I've also looked through the
> service parameters and enterprise parameters with no avail) The doc's my SE
> had referred to 6.x i believe.  He also included that I should be able to
> see this on the phone under setting --> Device config --> media config -->
> 11 headset hookswitch control and it IS set to disable.  I unlock the phone
> and it does not give me an option to enable.
> > >
> > >
> http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125
> > >
> > > my understanding is that 4.1.3 is supported.  Can someone on the tac
> side throw me another bone?
> > >
> > > TIA
> > >
> > > Scott________________________________
>
> > >
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> > >
> > >
> >
> >
>
>
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