[cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control

[Ryan Ratliff]

Look at the versions CSCsl35182 was fixed in - 5.1.3.1107-1 which was  
posted late November last year.

-Ryan

On Feb 21, 2008, at 11:54 AM, Jonathan Charles wrote:

So, what about CCM 5.1.3 and 7961s?



Jonathan

On Fri, Feb 15, 2008 at 3:29 PM, Scott Voll <svoll.voip at gmail.com>  
wrote:
> yes. sr6a added it... sr5b did not have it.
>
> Thanks
>
> scott
>
>
>
> On Fri, Feb 15, 2008 at 1:26 PM, Wes Sisk <wsisk at cisco.com> wrote:
>
>>
>> So you have the checkbox/dropdown now?
>>
>> /Wes
>>
>>
>>
>>
>> Scott Voll wrote:
>>
>> to come full around on this. I just got off the phone with Jabra.
>>
>> I had all the requirements. CM 4.1.3sr6a.  Firmware 8.3.3sr2,  
>> phone model
> 7942,45,62,65,75
>>
>> and according to their web page (the 9120)  which I just found out  
>> is only
> supported in EU not US.  So they are going to trade me my 9120's  
> for 9350's.
>>
>> So if anyone else comes up with this issue the should hopefully  
>> find this
> on a google search.
>>
>> Scott
>>
>>
>>
>> On Wed, Feb 13, 2008 at 9:30 AM, Wes Sisk <wsisk at cisco.com> wrote:
>>
>>>
>>> Hmm,
>>>
>>> Phone config is only updated in 2 ways:
>>> 1. newer version of CM
>>> 2. device pack that include new device specific configuration
>>>
>>> I checked my 6.0 server and found the box in question.  It is called
> "Wireless Headset Hookswitch Control" and it is listed in the section
> "Product Specific Configuration Layout".
>>>
>>> So, *IF* this feature is/can be backported to CM 4.1(3) then you  
>>> would
> have to install the correct device pack to add support for this  
> device and
> feature.  Simply installing/uploading the phone load will be  
> inadequate as
> database modification is required.
>>>
>>> Looking further, 4.1(3)sr6a is available on Cisco.com. SR's  
>>> typically
> include device packs.  On the CM4.1 download page the SR is the newest
> posted software.  In the SR readme it indicates several 'fixes' for  
> 7965
> including adding support. It also includes 7965 device load
> SCCP45.8-3-3SRS2.
>>>
>>> I would start by installing sr6 or the equivalent device pack and go
> from there.
>>>
>>> /Wes
>>>
>>>
>>>
>>> Scott Voll wrote:
>>>
>>>
>>>
>>> So We just bought a 7965 and the jabra HHC device.  I have it all
> connected and can't get it working.
>>>
>>> So I read that I need firmware 8.3.3, so I load 8.3.3sr2S.  So that
> requirement is fullfilled.
>>>
>>> So I get a hold of my SE and he throws me a bone and lets me know  
>>> I need
> to enable it on the Phone config page.  I'm running CM 4.1.3sr5d.   
> It is not
> there unless it's called something else.  (I've also looked through  
> the
> service parameters and enterprise parameters with no avail) The  
> doc's my SE
> had referred to 6.x i believe.  He also included that I should be  
> able to
> see this on the phone under setting --> Device config --> media  
> config -->
> 11 headset hookswitch control and it IS set to disable.  I unlock  
> the phone
> and it does not give me an option to enable.
>>>
>>>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/ 
> 8_3_3_sr2/english/release/notes/75833sr2.html#wp136125
>>>
>>> my understanding is that 4.1.3 is supported.  Can someone on the tac
> side throw me another bone?
>>>
>>> TIA
>>>
>>> Scott________________________________
>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>>
>
>
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