[cisco-voip] Call Manager Attendant Console

[Kathy Dupree]

Does anyone use the Cisco Call Manager Attendant Console software
release 1.4 (1)?  I am trying to figure out how the users are getting
into the software.  I know that Call Manager and Active Directory talk
and when someone's extension number is changed in AD it shows the change
in Call Manager immediately but it is not an immediate change in the
Attendant Console software.  The Corporate Directory on the phone also
has the change.  I have experienced this before and I think tomorrow it
will update but I am wondering if there is a setting somewhere to make
it an immediate change in the Attendant console software as well.  This
causes problems for the console attendant when they have wrong extension
numbers for people that get phone calls.  Any ideas?   Thanks

 

Katherine O. Dupree

Telecommunications Support/Infrastructure Coordinator

Randolph College

2500 Rivermont Ave. 

Lynchburg, Va.  24503

Main 243

kdupree at randolphcollege.edu <mailto:kdupree at rmwc.edu> 

(434) 947 8371

 

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