[cisco-voip] IPCC Express Upgrade License

[Jonathan Charles]

I had to fight a bit, but yes, they issued me a new full IPCC5
license... you may need to go to a licensing engineer, most of the
licensing people don't know anything about the products themselves...
(Neena Plant did but she isn't in the licensing group any more...)


J

On Jan 17, 2008 12:29 PM, Ed Leatherman <ealeatherman at gmail.com> wrote:
> Did they generate an actual IPCCX 5 license file for you? I've been through
> two SR's now explaining exactly what you mentioned (that I am reinstalling
> existing server to 5.0 from scratch, old version was 4.0 etc) and provided
> the PAK from my upgrade kit and both times the only license i've received
> back is an upgrade license file which doesn't specify any features (and i'm
> not certain its supposed to). The licensing people apparently do not know
> what its supposed to look like either, the last one just told me today to
> open a TAC case.
>
> Trying to get a 2003 server slapped together in the lab that will install
> CRS 5 so I can test the current license files myself before calling TAC...
> the only supported servers I have for CRS are in production so this may
> prove interesting, hope this reg hack I have works :)
>
>
>
>
> On Jan 17, 2008 1:00 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
> > There is no upgrade from IPCC 4.0 to 5.0, it is a complete reinstall
> > from scratch with no migration path.
> >
> > You need to call TAC licensing back and tell them to rehome your IPCC
> > 4.X license to IPCC 5.X... I just did this for a customer and it was a
> > pain in the butt, but they eventually did it.
> >
> > Make sure you mention that you are retiring and killing off the 4.X box.
> >
> >
> > Jonathan
> >
> >
> >
> >
> >
> > On Jan 17, 2008 7:56 AM, Ed Leatherman < ealeatherman at gmail.com> wrote:
> > > Hi Folks,
> > >
> > > Has anyone here performed an "Upgrade" from IPCC Express 4.0(x) to
> 5.0.1? I
> > > have an upgrade license from cisco's licensing team, when I look at it
> in
> > > notepad it doesnt appear to specify actual features that we are licensed
> > > for, such as enhanced agent and HA. The instructions in the installation
> > > docs for 5.0 only address direct upgrades from 4.5 or using a license
> > > generator to go from 3.x to 5.
> > >
> > > How do my existing licenses transfer over? I've had some advice from an
> SE
> > > at Cisco on the upgrades and he thinks I will just add the upgrade
> license
> > > and then add the 4.0 licenses. This makes sense, but he didn't seem 100%
> > > sure and recommended I contact licensing again and see if they will just
> > > re-key me a complete license just in case (which hasn't panned out so
> far,
> > > they've just sent me a second upgrade license)
> > >
> > > Upgrading CCM and rebuilding IPCC this weekend so just trying to get
> this
> > > last duck in a row so it all goes relatively smoothly. If I didn't just
> jinx
> > > myself already.
> > >
> > > --
> > > Ed Leatherman
> > >  Senior Voice Engineer
> > > West Virginia University
> > > Telecommunications and Network Operations
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
>
>
>
> --
>
>
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations