[cisco-voip] Unity default Call Handler...

[Lelio Fulgenzi]

this was covered earlier...


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  [cisco-voip] Unity recall after bad extension?
  Lelio Fulgenzi lelio at uoguelph.ca 
  Tue Dec 18 13:58:49 EST 2007 

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We used the advanced settings tool to "expose the error greeting for subscribers on the SA". By doing this, you will see the "error" greeting in the drop down menu under standard, alternate, closed, etc.

The error greeting is what allows you to capture incorrect input and cycle itself back onto itself. 

In the after greeting action, simply point it to itself and the user will hear the departmental greeting over again.


----- Original Message ----- 
From: "James Williams" <JWilliams at ci.carson-city.nv.us>
To: <cisco-voip at puck.nether.net>
Sent: Tuesday, December 18, 2007 1:01 PM
Subject: [cisco-voip] Unity recall after bad extension?


> Out of the box, if you dial an extension that doesn't exist from a Unity
> call handler, it'll say the extension doesn't exist and will go to the
> default Unity greeting ("Hello, Cisco Unity messaging system. From a
> touch-tone telephone..."). I need to change this on a per-DNIS basis so
> people calling one department go back to the call handler for that
> department; how would you suggest making this happen?
> 
> Thanks in advance,
> 
> -James
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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----- Original Message ----- 
From: "Jonathan Charles" <jonvoip at gmail.com>
To: "Cisco VoIPoE List" <cisco-voip at puck.nether.net>
Sent: Tuesday, January 22, 2008 12:36 PM
Subject: [cisco-voip] Unity default Call Handler...


> So, I have a bunch of sites with different call handlers...
> 
> If someone enters a bogus extension in the CH, it goes to the default
> Opening Greeting... Is there a way to make it go back to the main
> greeting for that site as  opposed to going to the default CH?
> 
> 
> 
> Jonathan
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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