[cisco-voip] IPCC Design considerations

[CarlosOrtiz at bayviewfinancial.com]

We primarily have a distributed IPCC setup with agents across a few sites. 
 From our central HQ site salls are then distributed to agents locally and 
over the WAN.   We do have one call center that is fully contained at a 
remote location.  Is there any problem or drawbacks to delivering calls 
directly to this location's gateway with the centralized IPCC server at 
HQ?  Can someone explain the pros and cons for these scenarios.

Carlos
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