[cisco-voip] Unity 5 UM fith Exchange 2007

[Ryan West]

How about reading pane being opened?

Sent from my Windows Mobile® phone.

________________________________
From: Ian du Preez <iandupreez at gmail.com>
Sent: Wednesday, July 09, 2008 16:46
To: Ryan Ratliff <rratliff at cisco.com>
Cc: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Unity 5 UM fith Exchange 2007

Definitely the inbox.
I've seen that one before as one of my clients had outlook rules moving al new mail to folders.

Thanks
Ian


On 7/9/08, Ryan Ratliff <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
Are you sure it's the Exchange Inbox and not some sub-folder Outlook is automatically moving the message to?  AFAIK Unity only looks at messages in the Inbox.


-Ryan

On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:

I have checked, thanks James.
All the users inherit and I can see the rights on them.



I checked this when I couldn't import one of the users. It didn't have the inherit permissions tick on.



Any other ideas guys?

What bothers me is that I don't get any event errors and the whole system looks normal exept, from the phone I don't get MWI's and trying to retrieve messages it sais there are none.




On 7/9/08, James Buchanan <jbuchanan at ctiusa.com<mailto:jbuchanan at ctiusa.com>> wrote:

Hello,




Make sure that the users are inheriting the rights from their respective OUs in AD.




Thanks,




James




From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Ian du Preez
Sent: Wednesday, July 09, 2008 11:09 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Unity 5 UM fith Exchange 2007




Hi all

I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange SP1 installed.

Everything went ok and Unity is now running with no errors in the event log. I have imported over 100 users from exchange with no problems. When I leave a message, the user gets the VM in his outlook inbox, but nothing happens on the phone. I checked Unity and it is not passing the MWI-on digits to the CCM.  Dialling the MWI-on and off numbers on the phone turns it on and off.

While there are unread VM message is in the outlook inbox, I press the messages button on the phone to access VM and it replies, saying there are no voice messages.

I used the MBXsuite tool. Attached is the outcome. It doesn't give any errors in the log file.

I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.

I have followed my exact same steps as I have done before with the same type of installation. In that installation everything worked fine.

I downloaded the latest Permissions Wizard and it ran with no issues. I gave the Unity accounts specific Send-as Receive-as rights.

Any ideas ?

Thanks

Ian

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