[cisco-voip] Unity 5 UM fith Exchange 2007

[Ian du Preez]

I checked that, but not the problem. I made sure there were at least a few
messages in the inbox as unread.

Thanks for the help



On 7/9/08, Ryan West <rwest at zyedge.com> wrote:
>
> How about reading pane being opened?
>
> Sent from my Windows Mobile(R) phone.
>
> ------------------------------
> From: Ian du Preez <iandupreez at gmail.com>
> Sent: Wednesday, July 09, 2008 16:46
> To: Ryan Ratliff <rratliff at cisco.com>
> Cc: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Unity 5 UM fith Exchange 2007
>
>  Definitely the inbox.
> I've seen that one before as one of my clients had outlook rules moving al
> new mail to folders.
>
> Thanks
> Ian
>
>
> On 7/9/08, Ryan Ratliff <rratliff at cisco.com> wrote:
>>
>> Are you sure it's the Exchange Inbox and not some sub-folder Outlook is
>> automatically moving the message to?  AFAIK Unity only looks at messages in
>> the Inbox.
>>
>> -Ryan
>>
>>  On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:
>>
>> I have checked, thanks James.
>> All the users inherit and I can see the rights on them.
>>
>>
>> I checked this when I couldn't import one of the users. It didn't have the
>> inherit permissions tick on.
>>
>>
>> Any other ideas guys?
>>
>> What bothers me is that I don't get any event errors and the whole system
>> looks normal exept, from the phone I don't get MWI's and trying to retrieve
>> messages it sais there are none.
>>
>>
>>
>>
>> On 7/9/08, James Buchanan <jbuchanan at ctiusa.com> wrote:
>>>
>>>  Hello,
>>>
>>>
>>>
>>> Make sure that the users are inheriting the rights from their respective
>>> OUs in AD.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>> James
>>>
>>>
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ian du Preez
>>> *Sent:* Wednesday, July 09, 2008 11:09 AM
>>> *To:* cisco-voip at puck.nether.net
>>> *Subject:* [cisco-voip] Unity 5 UM fith Exchange 2007
>>>
>>>
>>>
>>> Hi all
>>>
>>> I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange
>>> SP1 installed.
>>>
>>> Everything went ok and Unity is now running with no errors in the event
>>> log. I have imported over 100 users from exchange with no problems. When I
>>> leave a message, the user gets the VM in his outlook inbox, but nothing
>>> happens on the phone. I checked Unity and it is not passing the MWI-on
>>> digits to the CCM.  Dialling the MWI-on and off numbers on the phone turns
>>> it on and off.
>>>
>>> While there are unread VM message is in the outlook inbox, I press the
>>> messages button on the phone to access VM and it replies, saying there are
>>> no voice messages.
>>>
>>> I used the MBXsuite tool. Attached is the outcome. It doesn't give any
>>> errors in the log file.
>>>
>>> I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.
>>>
>>> I have followed my exact same steps as I have done before with the same
>>> type of installation. In that installation everything worked fine.
>>>
>>> I downloaded the latest Permissions Wizard and it ran with no issues. I
>>> gave the Unity accounts specific Send-as Receive-as rights.
>>>
>>> Any ideas ?
>>>
>>> Thanks
>>>
>>> Ian
>>>
>>
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>>
>>
>>
>
>
>
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