[cisco-voip] Resume Softkey
Ryan Ratliff
rratliff at cisco.com
Mon Jul 21 09:53:01 EDT 2008
I assume you mean you've setup shared lines between the PA and the
Manager. Check the privacy setting for the line (or global via
service parameters). This is what controls whether a held call
appears on all shared lines or not.
-Ryan
On Jul 21, 2008, at 3:35 AM, Mark J wrote:
Any ideas?
Thanks
2008/7/20 Mark J <markju at gmail.com>:
Hey guys,
I just have a question regarding the resume softkey.
In CM4.1, we have it set up so that if the PA answers a call on
behalf of the Manager and they press hold, the Manager can then press
the resume softkey on their phone and resume the call.
In CM6.1, I cannot get this working.
Do you have any ideas on how to fix this?
Thanks
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