[cisco-voip] Resume Softkey

[Mark J]

Thanks,

That did the trick :o)

Can I ask another question I had regarding 'Cisco Unified CM User Options'?

I have changed the required settings as needed and "Saved" the changes, but
the settings have not been changed when the ccmuser logs in, the default
list is still shown.

Is there something else I need to do, do I need to hit the Reset button, and
if so what effects will that have the CCM.

Thanks.


2008/7/21 Ryan Ratliff <rratliff at cisco.com>:

> I assume you mean you've setup shared lines between the PA and the Manager.
>  Check the privacy setting for the line (or global via service parameters).
>  This is what controls whether a held call appears on all shared lines or
> not.
>
> -Ryan
>
> On Jul 21, 2008, at 3:35 AM, Mark J wrote:
>
> Any ideas?
>
> Thanks
>
> 2008/7/20 Mark J <markju at gmail.com>:
>
>> Hey guys,
>>
>> I just have a question regarding the resume softkey.
>>
>> In CM4.1, we have it set up so that if the PA answers a call on behalf of
>> the Manager and they press hold, the Manager can then press the resume
>> softkey on their phone and resume the call.
>>
>> In CM6.1, I cannot get this working.
>>
>> Do you have any ideas on how to fix this?
>>
>> Thanks
>>
>
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>
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