[cisco-voip] prognosis and callmamager 6.1

[Tom Sparks]

Yes, EMC Smarts Performance Manager is just Prognosis (with the same
problems).  I already tried the eval of CUOM and CUSM and wasn't happy there
either.  If I have to spend weeks trying to learn and get a management app
running, it's not really worth it to me.   I expect to tune it over time but
just the basics was a big undertaking, the install of CUOM was like 1 hr and
I needed a separate box for CUSM just to monitor CDR records.  

 

My clients range in size so finding something easy to setup and use is the
top priority, I'm willing to forego heavy customization if I can actually
get back to my day job at some point. 

 

I think Clarus does some of the CUSM stuff too which is why I'm looking into
it now.  I hopeful that nothing can be as bad as CUOM/CUSM to configure and
get to work but I'll keep you updated. 

 

Tom Sparks

Taos

 

From: smithsonianwa at gmail.com [mailto:smithsonianwa at gmail.com] On Behalf Of
Tim Smith
Sent: Thursday, July 24, 2008 12:54 AM
To: Tom Sparks
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] prognosis and callmamager 6.1

 

On other management products...

 

I used Cisco CUOM / CUSM a little bit at a customer site.. i found it
useful.. but the customer wasnt too interested in using it.

It depends what you are after though.. CUOM does the fault management stuff,
CUSM does the voice quality and now there is a statistics model as well...

 

CUOM is pretty handy if you have CUCM clusters and IPCC enterprise... it
does give you a pretty good central view... at the time it didnt really do
anything for CVP though... hopefully this will change.

 

If your a partner I think you can download an eval... if not you could
probably get it off your integrator..

 

RTMT would still be required to drill down...

 

Has anyone got any experience with EMC Smarts and their Voip management
plugins? I heard they were prognosis re-branded, but I'm not sure this is
true?

 

Cheers,

 

Tim
 

On 7/24/08, Tom Sparks <acydgod at gmail.com> wrote: 

We're pretty turned off by Prognosis at this point.  I tried so many times
to get it to work with 6.1 and finally reverted to RTMT. There are few other
alternatives but you might want to checkout Clarus.

Tom Sparks
Taos

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Message: 3
Date: Tue, 22 Jul 2008 15:23:13 -0400
From: Wes Sisk <wsisk at cisco.com>
Subject: Re: [cisco-voip] prognosis and callmamager 6.1
To: Eric Pedersen <eric.pedersen at sait.ca>
Cc: cisco-voip at puck.nether.net
Message-ID: <488633A1.6090001 at cisco.com>
Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"

make sure to get latest patches for prognosis and CM.  in several
accounts prognosis has triggered
CSCsb80753 AXL::ExecuteSQLQuery errors with many end users, tomcat
OutOfMemoryError

/Wes

Eric Pedersen wrote:
>
> Is anyone using Prognosis to monitor a CM 6.x cluster?  We are looking
> at implementing this, and I'm interested to know what other people's
> experiences are.


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