[cisco-voip] Shared Lines and Voicemail mixup

[Erick Bergquist]

Under Call Manager Service Pararmeters, there is a setting to always
use Prime Line for Voicemail. Set it to true and the first line on the
phone will be used to go to voicemail when they press the messages key
(unless they go offhook with another line before pressing messages
key).


On Fri, Mar 7, 2008 at 4:52 PM, Matthew J. Hughes <mattjhughes at gmail.com> wrote:
> I have a user who has been configured with a 7914 side card with about 8
> shared lines on it.
> When this user presses the Voicemail key it takes them to one of the 8
> shared lines voicemail, randomly.   The users has the first extension set as
> the primary extension.  We are using CUCM 6.1 and Unity Connection 2.0.
> Anyone experience this, is there a way to lock the phones voicemail button
> to only go to one extensions VM?
> _______________________________________________
>  cisco-voip mailing list
>  cisco-voip at puck.nether.net
>  https://puck.nether.net/mailman/listinfo/cisco-voip
>
>