[cisco-voip] CUPS issue with AD

["Gregor Weißenfels"]

Hi,

did you choose the right LDAP type (Drop down menu with Microsoft and Netscape LDAP) in CUPS->CUPC->Settings?

The UserID in the CUCM must exactly match the samaccountname in AD. The attributes, that you can change in CUPS, are case sensitive.

I got the same error with Lotus LDAP:
http://www.gossamer-threads.com/lists/cisco/voip/81939

Checking the attributes with an LDAP Browser against the CUPS settings helped me solving the problem.

HTH!

regards,
Gregor

-------- Original-Nachricht --------
> Datum: Tue, 11 Mar 2008 23:04:38 +0100
> Von: al <massalia7 at free.fr>
> An: cisco-voip at puck.nether.net
> Betreff: [cisco-voip] CUPS issue with AD

> Hi,
> 
> I am trying to interconnect a CCM 5.1.3 with a Cisco Unified Personal
> Server 6.0.2.1101-1, and I am having some issues.
> I am using CUPC 1.2.(2.11220)
> I am using Microsoft AD Server (2003 SP1 English) (for the presence 
> side, not for CUCM)
> 
> I read the administration guide of CUPS 6.0.1, and I followed this link
> in order to troubleshoot my configuration:
> 
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186
> 
> a00808a2b0d.shtml 
> <http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00808a2b0d.shtml>
> 
> 
> - The troubleshooter shows all green.
> 
> - CUPC shows all green.
> - All the recommandation in the troubleshooting guide are followed.
> 
> - SIP trunk between CUCM and CUPS is configured as it appears in the 
> administration guide.
> 
> When using CUPC (Desk Phone or Softphone) I cannot add user to group.
> When I search user in Active Directory I find nothing (parameters of my 
> AD are good,
> troubleshooter show green)
> When I use an LDAP Browser, all information are accurate. I can find my 
> users in the
> Active Directory.
> 
> In Active directory (Username = Login name in CUPS and Phone Number = 
> Phone Number used in
> CUPS.
> 
> In my actual configuration I cannot add other user to my contact list,
> cannot see the presence settings and cannot use IM (due to the two 
> previous point)
> 
> But, when using the ccmuser page of the presence server, I can add user 
> to my contact
> group and I can see the correct presence state of the user, can use IM.
> All works great, but it is not a scalable way of using presence.
> 
> Thank you in advance for any clarification or explanation.
> 
> 
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