[cisco-voip] IPCCx script changes on the fly

[Scott Voll]

I have done the same thing. and making a lot of the varibles parameters has
really helped.

Scott

On Thu, Mar 27, 2008 at 8:43 AM, Matt Slaga (US) <Matt.Slaga at us.didata.com>
wrote:

>  No downtime, unless you accidentally mess up the script.  The people
> called in before the change will hear the old prompt, new callers will hear
> the new prompt.
>
>
>
> With any scripts, it's always best to parameter-ize (sp?) the prompts so
> they can be changed without editing the script but through the application
> administrator.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Darren Ducote
> *Sent:* Thursday, March 27, 2008 10:11 AM
> *To:* cisco-voip at puck-nether.net
> *Subject:* [cisco-voip] IPCCx script changes on the fly
>
>
>
>
>
> Lets say I have two projects both using the same script, but different
> prompts.
>
>
>
> I have all the prompts uploaded for the test application and everything is
> a go. Can I simply change the prompts on the production system then update
> with no downtime or will there be a small glitch to inbound calls during
> this time?
>
>
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