[cisco-voip] Redirecting Number and Unity ?

[Scott Voll]

setup a unity rule for now to take care of it.  have the 2500 send to the
same CH

Scott

On Fri, Mar 28, 2008 at 12:45 PM, TechGuy <techguy at gmail.com> wrote:

> Dealing with an issue right now that I don't quite know how to resolve.
>
> We had a sales person who had their own number and was working from
> home, just a land line with local telco.  They decide to move into the
> office so I give them a new IP phone and one of the local extensions
> with a DID.   Tell the person that when they decide to move in just
> have telco forward the number to the new DID I gave them.
>
> I tested that I could call in, and setup a call handler for this due
> to some needs and not wanting voicemail.
>
> Anyway, everything worked with the stuff I setup.  But now on his old
> number that telco is forwarding when it hits unity it does not hit the
> call handler.  I can call the number I setup and it works, but when
> calling his number which forwards to the number I setup it does not.
>
> I notice in the isdn q931 messages it shows something like this:
>
>        Calling Party Number i = 0x2183, '9726545418'
>                Plan:ISDN, Type:National
>        Called Party Number i = 0xA1, '9724562500'
>                Plan:ISDN, Type:National
>        Redirecting Number i = '!', 0x008F, '9722375323'
>
>
> Only thing I can figure is that unity is not seeing the 2500, but is
> seeing the 5323 of the redirecting number?
>
> Any thoughts on this?
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