[cisco-voip] Redirecting Number and Unity ?

[Lelio Fulgenzi]

try adding the full 10 digit number and/or the last four digits as an 
alternate extension on the mailbox. that might work.

or alternately, migrate the DID to your system. skip the forwarding.

Lelio
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys 
is inversely
related to the amount of caffeine ingested in the last 30 minutes.

----- Original Message ----- 
From: "TechGuy" <techguy at gmail.com>
To: <cisco-voip at puck.nether.net>
Sent: Friday, March 28, 2008 3:45 PM
Subject: [cisco-voip] Redirecting Number and Unity ?


> Dealing with an issue right now that I don't quite know how to resolve.
>
> We had a sales person who had their own number and was working from
> home, just a land line with local telco.  They decide to move into the
> office so I give them a new IP phone and one of the local extensions
> with a DID.   Tell the person that when they decide to move in just
> have telco forward the number to the new DID I gave them.
>
> I tested that I could call in, and setup a call handler for this due
> to some needs and not wanting voicemail.
>
> Anyway, everything worked with the stuff I setup.  But now on his old
> number that telco is forwarding when it hits unity it does not hit the
> call handler.  I can call the number I setup and it works, but when
> calling his number which forwards to the number I setup it does not.
>
> I notice in the isdn q931 messages it shows something like this:
>
>        Calling Party Number i = 0x2183, '9726545418'
>                Plan:ISDN, Type:National
>        Called Party Number i = 0xA1, '9724562500'
>                Plan:ISDN, Type:National
>        Redirecting Number i = '!', 0x008F, '9722375323'
>
>
> Only thing I can figure is that unity is not seeing the 2500, but is
> seeing the 5323 of the redirecting number?
>
> Any thoughts on this?
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