[cisco-voip] lookup caller name?

[Kevin Dunn]

Correct me here, it woudl be a little labor intensive, but can't you
translate that in the gateway?  if Called number =Extension then add NAME
"End User"??

I am trying desperately to recall that from gateway/gatekeeper book...

Kevin


On 5/9/08, John P Callahan <jcallaha at willamette.edu> wrote:
>
>
> Caller name from PSTN calls isn't a problem - we have a separate PRI for
> the Cisco.
>
>   PSTN <---3xPRI---> Nortel
>                       ^
>                       |
>                      PRI
>                       |
>                       v
>   PSTN <----PRI----> CM
>
> A call from a Cisco phone to a Nortel extension displays the caller's name
> and number just fine, but when a Nortel phone calls a Cisco extension the
> Nortel only sends the caller's number.
>
> Our Nortel vendor says we need to upgrade our release to "3B" - at a price
> of over $50k in order to send the name down the PRI!
>
> Any ideas entertained... the closest thing I've found is this:
>   http://www-rocq.inria.fr/who/Philippe.Sultan/iptelJavaCiscoEng.html
>
> Thanks!
> John
> --
> John P. Callahan <jcallaha at willamette.edu>
> Director, Network Services
> Willamette University
> 900 State St, Salem OR, 97301
> Phone: 503-375-5495 Fax: 503-375-5456
>
> On Fri, 9 May 2008, Scott Voll wrote:
>
> > is it an option to move the CM cluster in front of the legacy PBX?
> >
> > instead of PSTN --> Nortel --> CM  make it
> >
> > PSTN --> CM --> Nortel?
> >
> > This would get the name back on the Cisco side of things and depending on
> > the connection to the Nortel, I might keep it there also.
> >
> > Been there......... Done that.......
> >
> > Scott
> >
> > On Thu, May 8, 2008 at 7:43 PM, John P Callahan <jcallaha at willamette.edu
> >
> > wrote:
> >
> >>
> >> Speaking of dream features... does anyone have a neat solution to
> >> perform a caller id lookup and insert a caller name?
> >>
> >> We have 40 phones on a CM 5.1.3 connected via a MGCP 2811 w/PRI to a
> >> Nortel Option 81 with ~700 phones.  We are gradually transitioning
> >> customers to IP phones.
> >>
> >> We've ran smooth for over a year now and folks are happy with their new
> >> phones except the Nortel doesn't send the caller's name.  As we replace
> >> more Nortel phones that had displayed previously, this is becoming more
> of
> >> an issue.
> >>
> >> Rumor has it we need another software upgrade on the Nortel that
> includes
> >> the feature... however spending the money on the Nortel means not
> spending
> >> money on new Cisco phones, and delaying our migration even further.
> >>
> >> Is there something we can do with a personal directory?  A router?
> >> JTAPI?  A Cisco PIMG?  Third party app?  Trixbox?
> >>
> >> Thanks,
> >> John
> >> --
> >> John P. Callahan <jcallaha at willamette.edu>
> >> Director, Network Services
> >> Willamette University
> >> 900 State St, Salem OR, 97301
> >> Phone: 503-375-5495 Fax: 503-375-5456
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
> >
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