[cisco-voip] lookup caller name?

John P Callahan jcallaha at willamette.edu
Fri May 9 21:07:55 EDT 2008


IOS commands I can script!  I just haven't found any command related to 
setting the caller name, but maybe I am not looking in the right 
documentation?

The closest thing I found to setting the caller name was in a SIP command 
that set it for all calls.

I wondered about using VoiceXML or "MGCP scripting" but 1) I don't know 
anything about them and 2) from what little I could find on cisco.com, it 
doesn't look like it would work anyway.

Can I somehow do it with a dial-peer for each Nortel extension that 
matches on the incoming (from Nortel) and sets a name?

JC
--
John P. Callahan <jcallaha at willamette.edu>
Director, Network Services 
Willamette University
900 State St, Salem OR, 97301
Phone: 503-375-5495 Fax: 503-375-5456

On Fri, 9 May 2008, Kevin Dunn wrote:

> Correct me here, it woudl be a little labor intensive, but can't you
> translate that in the gateway?  if Called number =Extension then add NAME
> "End User"??
>
> I am trying desperately to recall that from gateway/gatekeeper book...
>
> Kevin
>
>
> On 5/9/08, John P Callahan <jcallaha at willamette.edu> wrote:
>>
>>
>> Caller name from PSTN calls isn't a problem - we have a separate PRI for
>> the Cisco.
>>
>>   PSTN <---3xPRI---> Nortel
>>                       ^
>>                       |
>>                      PRI
>>                       |
>>                       v
>>   PSTN <----PRI----> CM
>>
>> A call from a Cisco phone to a Nortel extension displays the caller's name
>> and number just fine, but when a Nortel phone calls a Cisco extension the
>> Nortel only sends the caller's number.
>>
>> Our Nortel vendor says we need to upgrade our release to "3B" - at a price
>> of over $50k in order to send the name down the PRI!
>>
>> Any ideas entertained... the closest thing I've found is this:
>>   http://www-rocq.inria.fr/who/Philippe.Sultan/iptelJavaCiscoEng.html
>>
>> Thanks!
>> John
>> --
>> John P. Callahan <jcallaha at willamette.edu>
>> Director, Network Services
>> Willamette University
>> 900 State St, Salem OR, 97301
>> Phone: 503-375-5495 Fax: 503-375-5456
>>
>> On Fri, 9 May 2008, Scott Voll wrote:
>>
>>> is it an option to move the CM cluster in front of the legacy PBX?
>>>
>>> instead of PSTN --> Nortel --> CM  make it
>>>
>>> PSTN --> CM --> Nortel?
>>>
>>> This would get the name back on the Cisco side of things and depending on
>>> the connection to the Nortel, I might keep it there also.
>>>
>>> Been there......... Done that.......
>>>
>>> Scott
>>>
>>> On Thu, May 8, 2008 at 7:43 PM, John P Callahan <jcallaha at willamette.edu
>>>
>>> wrote:
>>>
>>>>
>>>> Speaking of dream features... does anyone have a neat solution to
>>>> perform a caller id lookup and insert a caller name?
>>>>
>>>> We have 40 phones on a CM 5.1.3 connected via a MGCP 2811 w/PRI to a
>>>> Nortel Option 81 with ~700 phones.  We are gradually transitioning
>>>> customers to IP phones.
>>>>
>>>> We've ran smooth for over a year now and folks are happy with their new
>>>> phones except the Nortel doesn't send the caller's name.  As we replace
>>>> more Nortel phones that had displayed previously, this is becoming more
>> of
>>>> an issue.
>>>>
>>>> Rumor has it we need another software upgrade on the Nortel that
>> includes
>>>> the feature... however spending the money on the Nortel means not
>> spending
>>>> money on new Cisco phones, and delaying our migration even further.
>>>>
>>>> Is there something we can do with a personal directory?  A router?
>>>> JTAPI?  A Cisco PIMG?  Third party app?  Trixbox?
>>>>
>>>> Thanks,
>>>> John
>>>> --
>>>> John P. Callahan <jcallaha at willamette.edu>
>>>> Director, Network Services
>>>> Willamette University
>>>> 900 State St, Salem OR, 97301
>>>> Phone: 503-375-5495 Fax: 503-375-5456
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
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>


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