[cisco-voip] Cisco TSP with Outlook dial from contacts on CUCM v6

[Rossella Mariotti-Jones]

I was able to make this work too at one point but it's not now, we're
running CUCM 6.1 and when I go into the Outlook (2007) dialing options
to select a line my two choices are IPCONF LINE and H323 LINE. Our CFO
keeps bugging us about this but we haven't found a way to make it work
reliably yet. I looked at my traces and I don't see anything in them
that could help explain this. Does anybody have this piece working?
Thanks.

 

***

Rossella Mariotti-Jones

rossella at chemeketa.edu <mailto:rossella at chemeketa.edu> 

 

  <http://www.chemeketa.edu/> 

Network Analyst, SS - SPIR - IT TAC

desk 503-589-7775 - cell 503-480-4255

 

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Wednesday, April 30, 2008 10:58 AM
To: Jenkins, Matthew
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco TSP with Outlook dial from contacts on
CUCM v6

 

In TSP configuration turn traces up to detailed.  Repeate test.  Review
trace.  What does it say?

/Wes

Jenkins, Matthew wrote: 

Has anyone had any success with the Cisco TSP installed on Windows
XP/Vista to use the Outlook dial from contacts feature?  We had it
working on v4 but can't seem to get it working on v6.  When we go into
Outlook options to select a line, there are no lines listed.  I would
just like to know if it works so I don't waste time banging my head on
the wall.  We put a TAC case in but they told us it was unsupported and
refused to help.

 

Thanks,

 

Matt

 

Matthew Jenkins
Network/Server Administrator
Fairmont State University
Visit us online at www.fairmontstate.edu <http://www.fairmontstate.edu/>


 

 


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