[cisco-voip] Cisco 7936 Conference Phone and LD Account Codes

[Wes Sisk]

Hi Alan,

Some more details about your LD connection would help, but generally, no 
this is not by design. 
What load/version are you running on the phone?
What is the LD trunk?  H323, SIP, or MGCP, analog, t1-cas, t1-pri, ....  ?
what DTMF mode are you using between the gateway and CM?   dtmf-relay, 
dtmf-signal, KPML, rfc2833

most likely:
CSCse38339 7936 not passing DTMF while in alerting state. Filed against 
version firmware version 3.3(10), fixed in 3.3.13 (7936) and 3.2.16(7935)

/Wes


Alan Miller wrote:
> Hello everyone,
>
> I've got a pair of Cisco 7936 conference phones that are giving me
> issues when trying to enter long-distance account codes.  It seems that
> once you dial a number, the phone ignores any input sent to it until the
> call is completed.  The problem with this is that, when dialing
> long-distance, there's a short tone indicating it's time to enter your
> long-distance access code.  The phone won't send the digits at this
> time.  I've also tried dialing the number and putting enough characters
> to leave a buffer for the code, but it won't let me enter enough to meet
> the delay I'd need.
>
> I opened a case with TAC who said that this is by design.  I figure
> someone on here might have had this issue (and hopefully their
> resolution wasn't getting a new conference phone).  Any advice?
>
> Thanks,
> Alan
>   
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