[cisco-voip] It IS Monday

[Wes Sisk]

error on iis restart is not uncommon, it is actually expected depending 
on how you did it and the versions involved. just make sure it started 
back correctly.  IIS on the sub is not critical unless you point EM or 
users there.  do you?  there is an aspect of tomcat to each of the 
mentioned services so bouncing tomcat is also recommended.

/wes

Kevin Dunn wrote:
> Arrived at work today and can not open CCMUser pages ( "Page not 
> found") and Corporate Directory is coming up with XML ERROR [4]: Parse 
> Error when I search by name or number (from my 7961).  I restarted CTI 
> Manager and Call Manager Services.  Contacted TAC and they had me 
> restart IIS (World Wide Web Pub) and the Publisher restarted, but the 
> Subscriber errored out.
>  
> Now here is the thing, our IPCC (4.0) started acting up on Friday and 
> they had calls in queue they couldnt' get to, I restarted that box and 
> that is when the Event Viewer started tossing CTIManager errors in 
> Application log (Event Viewer).
>  
> I have since restarted that box as well...my question is am I really 
> looking at a Web Publication issue or a JTAPI issue? (it was JTAPI 
> errors on Friday that had me reset the box)... any suggestions?
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