[cisco-voip] H323 gateway / Unity

[Erick Bergquist]

On the first problem, it sounds like there is a possible
codec-mismatch between the PSTN gateway and Unity.

For the second problem,  you need to offset the schedule in Unity for
the remote site Call Handler so it plays at the appropriate times for
that location.

On Sun, Nov 2, 2008 at 11:34 PM, James Jung <James.Jung at telecom.co.nz> wrote:
> Hi guys
>
> I have some problems.
>
>
>
> Problem One.
>
> I've a h323 remote site gateway. When the call comes from remote pstn to
> remote site phone and no answer and it is set to forward the call to Unity
> but the call is just disconnected.
>
> The call forward, call transfer works fine between remote site phones and
> Unity. Only it fails when the call is from pstn which is forwarded or
> transferred to Unity.
>
> Problem Two.
>
> I want to test different recorded message between  office hour  and  after
> hour.
>
> I configured a schedule "office hour", and created a Call handler with the
> "office hour" schedule associated to it. And recorded Standard Greeting and
> Closed Greeting and enabled. But the strange thing is the message played is
> not based on the schedule, but based on the time on the Unity Server.
>
> I had no problem with this before. But now, I don't know what I did wrong.
>
> Really appreciate your help.
>
>
>
> Thanks in advance.
>
>
>
> James.
>
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