[cisco-voip] H323 gateway / Unity

James Jung James.Jung at telecom.co.nz
Mon Nov 3 13:44:37 EST 2008


Hi Erick
1. I have difficulty understanding this. H323 GW sends the pstn call to
CCM using voip dial peer with G711 codec and CCM tries IP Phone, but IP
Phone is set to forward all to Unity, so CCM sends the call to Unity.
Right after that the call just disconnects. 
2. Do you mean by offset to have different time schedule for each site?
For example, if the time difference is +4, headquarter has schedule with
9 to 17 and remote site has 11 to 21?

-----Original Message-----
From: Erick Bergquist [mailto:erickbee at gmail.com] 
Sent: Monday, 3 November 2008 18:21
To: James Jung
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] H323 gateway / Unity

On the first problem, it sounds like there is a possible
codec-mismatch between the PSTN gateway and Unity.

For the second problem,  you need to offset the schedule in Unity for
the remote site Call Handler so it plays at the appropriate times for
that location.

On Sun, Nov 2, 2008 at 11:34 PM, James Jung <James.Jung at telecom.co.nz>
wrote:
> Hi guys
>
> I have some problems.
>
>
>
> Problem One.
>
> I've a h323 remote site gateway. When the call comes from remote pstn
to
> remote site phone and no answer and it is set to forward the call to
Unity
> but the call is just disconnected.
>
> The call forward, call transfer works fine between remote site phones
and
> Unity. Only it fails when the call is from pstn which is forwarded or
> transferred to Unity.
>
> Problem Two.
>
> I want to test different recorded message between  office hour  and
after
> hour.
>
> I configured a schedule "office hour", and created a Call handler with
the
> "office hour" schedule associated to it. And recorded Standard
Greeting and
> Closed Greeting and enabled. But the strange thing is the message
played is
> not based on the schedule, but based on the time on the Unity Server.
>
> I had no problem with this before. But now, I don't know what I did
wrong.
>
> Really appreciate your help.
>
>
>
> Thanks in advance.
>
>
>
> James.
>
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