[cisco-voip] Error Updating Locale on IP Communicator

keli at carocomp.ro keli at carocomp.ro
Tue Nov 4 03:50:17 EST 2008


We have A CallManager 6.1.2, with installed locales for french and  
romanian, locale file versions 6.1.2000-1

Users complain, that they can't change the locale for IP Communicator  
any more (since the upgrade to 6.1.2; previous version was 5.1.2, with  
5.1.1.1-1 locale files)

Those, that had the CIPC locale changed previously to French for  
example, are stuck with that, being unable to change it back to  
English either.

files are successfully downloaded from the TFTP server, but the  
softphone still complains "Error Updating Locale" in the status screen.

Using a different installation (the corporate CIPC are mass deployed,  
no access to C: drive etc.) I sort-of managed to switch between French  
and English partially: right-click menus, splash screen and tooltips  
appear in french, but the phone screen (softkeys, phone menus, etc.)  
is still in english.

CSCsu64159 seems somewhat related, though I'll have to wait some time  
to be allowed to downgrade the locale versions (since it would require  
a cluster reset etc.)

Anybody experienced this or something similar? Are there any workarounds?

thanks,
   Zoltan

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