[cisco-voip] Error Updating Locale on IP Communicator

[keli at carocomp.ro]

Forgot to mention, deployed CIPCs are version 2.0.1, but I've tested  
with 2.1.4 (on a non-locked workstation, as Administartor, so there  
were no access rights problems) and the problem is still there, as  
described below.

Quoting keli at carocomp.ro:

> We have A CallManager 6.1.2, with installed locales for french and
> romanian, locale file versions 6.1.2000-1
>
> Users complain, that they can't change the locale for IP Communicator
> any more (since the upgrade to 6.1.2; previous version was 5.1.2, with
> 5.1.1.1-1 locale files)
>
> Those, that had the CIPC locale changed previously to French for
> example, are stuck with that, being unable to change it back to English
> either.
>
> files are successfully downloaded from the TFTP server, but the
> softphone still complains "Error Updating Locale" in the status screen.
>
> Using a different installation (the corporate CIPC are mass deployed,
> no access to C: drive etc.) I sort-of managed to switch between French
> and English partially: right-click menus, splash screen and tooltips
> appear in french, but the phone screen (softkeys, phone menus, etc.) is
> still in english.
>
> CSCsu64159 seems somewhat related, though I'll have to wait some time
> to be allowed to downgrade the locale versions (since it would require
> a cluster reset etc.)
>
> Anybody experienced this or something similar? Are there any workarounds?
>
> thanks,
>   Zoltan
>
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