[cisco-voip] Installing Cisco TSP Driver

[cips]

Maybe a windows user-rights issue?

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
SullivanB at ajiusa.com
Sent: dinsdag 4 november 2008 20:58
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Installing Cisco TSP Driver

 

Hello all - I'm new to the list and administration of a CCM.

 

I am running Windows XP SP3.  I did a fresh installation of windows and
installed:

 

Office 2007 SP1

IE7

Adobe

Other Miscellaneous Programs (should have no effect on telephony).

 

Then I installed Cisco TSP and Cisco IP Communicator.

 

At first, the Cisco TSP was working, I could dial from Outlook.  Now,
however, I cannot.

 

I can see the Cisco TSP in Phone & Modem settings, but the configure button
is grayed out.

 

I have tried uninstall and reinstall with no luck.

 

IP communicator is working fine.

 

It is not a server issue; both programs run fine from another machine.

 

Does anyone have any suggestions or even a starting point?  All
troubleshooting advice I find advises to open the program and set the Trace
level higher, but I cannot get that far.

 

Any help is appreciated!

 

Thank you,

Brandon 

 

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