[cisco-voip] CM 4.02

[Ryan Ratliff]

1. Check the privacy setting for the shared line.   With 6.1.2 if your
secretaries don't actually need to make calls on the attorney's lines you
can change those shared lines to speed dial BLFs so they only get line
status.
 
2. What is the desired behavior for that dialed digit string?   Are you
using that to send calls to somebody's voicemail box?
 

-Ryan 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kathy Tarkington
Sent: Thursday, November 06, 2008 10:26 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CM 4.02


We are moving to new hardware and CM 6.12 tomorrow night.  So that we could
use the data migration utility, we upgraded last night from 4.01 to 4.02 on
our existing hardware.  We've since discovered two issues:
 
1.  Secretaries have shared lines with their attorney's extensions and can
no longer see when the attorney is on the phone.
 
2.  On the 7960 phones, users can no longer dial *, the number and then
select New Call.
 
How best to resolve?
 
Thanks!
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