[cisco-voip] Call History has been deleted

[Tim Davis]

I believe that information is deleted if the phone is reset. You might look
at the possibility that the phone is losing power and/or network connection.

On Mon, Nov 10, 2008 at 2:32 PM, <steve.siltman at assurant.com> wrote:

>
> What would cause the Call History on a Cisco IP Phone to be deleted or
> removed?  This is the directories page where Missed, Recieved and Placed
> call information is stored.
> I've got a user who complains this is being deleted but I'm unable to
> recreate the issue on my phone.
>
> Call Manager v6.1.2
> Cisco IP Phone 7941
>
> Thanks,
>
> Steve Siltman
> Assurant Corporate Technology
> steve.siltman at assurant.com
>
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