[cisco-voip] did Unity pick up?

[Lelio Fulgenzi]

CDRs should give you incoming calls as well. If it doesn't perhaps the subscriber that the gateways are registered to does not have CDR enabled. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Rossella Mariotti-Jones" <rossella at chemeketa.edu> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net 
Sent: Thursday, November 20, 2008 11:57:50 AM GMT -05:00 US/Canada Eastern 
Subject: RE: [cisco-voip] did Unity pick up? 




CDR only gives me outgoing calls, I’m not sure if we set it that way, what do I need to change to see incoming calls as well? Thanks. 






rossella mariotti-jones | network analyst | chemeketa community college | rossella at chemeketa.edu | 503-589-7775 

P Please consider the environment before printing this email. 







From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, November 19, 2008 1:06 PM 
To: Rossella Mariotti-Jones 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] did Unity pick up? 




Your CDRs should have one of the voicemail ports as the last target. The length of the call should be greater than zero...the length of the message they said they left. 

Granted, they could have escaped out of the voicemail message and fumble around unity and call handlers for that time, but it's relatively sure. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Rossella Mariotti-Jones" <rossella at chemeketa.edu> 
To: cisco-voip at puck.nether.net 
Sent: Wednesday, November 19, 2008 2:24:27 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] did Unity pick up? 




Hi all, if you had to figure out if someone two months ago really left a message for a subscriber, where would you look in Unity? I know where to look to see if the call actually came in, but how do I know if it actually went to voicemail and something got recorded? TIA. 







rossella mariotti-jones | network analyst | chemeketa community college | rossella at chemeketa.edu | 503-589-7775 






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