[cisco-voip] Auto-dial external numbers

[Wes Sisk]

none of your current suite offer programmed/scripted placecall 
interfaces with database backend - which is the basic requirement to 
achieve what are describing. IPCCX or CUEA provide exactly that.
If you have more developers than $$ then they could author a tool using 
the JTAPI interface to CM.

Nothing in your current list really fits this bill.

/Wes

On Thursday, November 20, 2008 10:45:48 AM, Faye Day 
<fday at wilson-co.com> wrote:
>
> CUCM 4.2(3) SR3
>
> Attendant Console 1.5.1.9
>
> Unity 4.2(1)
>
> Windows, no Linux apps or servers
>
>  
>
> Our Health dept has requested the ability to automatically call clinic 
> clients each day to remind them of appointments -- like the calls we 
> all get from our doctor's offices.  I can't find anything in our 
> current setup to accomplish this request. Can any of you recommend 
> methods you've used for this, either Cisco or third party,  and what 
> application you used to integrate with it (Outlook, Access, html, 
> etc)? I'm familiar with ARC attendant console and IPCCX (or CUCCX I 
> guess these days). Both of these will probably do the job but are not 
> cost effective for this dept. Any suggestions would be appreciated.
>
>  
>
> *Faye Day*
>
>  
>
> Wilson County Technology Services
>
> Assistant Director
>
> (252) 206-1024
>
> (252) 265-5960 fax
>
>  
>
> Opinions in this message may not represent the policy of Wilson 
> County. Email correspondence to and from me, in connection with the 
> transaction of public business, is subject to the North Carolina 
> Public Records Law and may be disclosed to third parties.
>
>  
>
>  
>
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