[cisco-voip] Auto-dial external numbers

[Wes Sisk]

correction on the acronym: CUAE Cisco Unified Application Environment.

On Thursday, November 20, 2008 11:08:13 PM, Wes Sisk <wsisk at cisco.com> 
wrote:
> none of your current suite offer programmed/scripted placecall 
> interfaces with database backend - which is the basic requirement to 
> achieve what are describing. IPCCX or CUEA provide exactly that.
> If you have more developers than $$ then they could author a tool 
> using the JTAPI interface to CM.
>
> Nothing in your current list really fits this bill.
>
> /Wes
>
> On Thursday, November 20, 2008 10:45:48 AM, Faye Day 
> <fday at wilson-co.com> wrote:
>>
>> CUCM 4.2(3) SR3
>>
>> Attendant Console 1.5.1.9
>>
>> Unity 4.2(1)
>>
>> Windows, no Linux apps or servers
>>
>>  
>>
>> Our Health dept has requested the ability to automatically call 
>> clinic clients each day to remind them of appointments -- like the 
>> calls we all get from our doctor's offices.  I can't find anything in 
>> our current setup to accomplish this request. Can any of you 
>> recommend methods you've used for this, either Cisco or third party, 
>>  and what application you used to integrate with it (Outlook, Access, 
>> html, etc)? I'm familiar with ARC attendant console and IPCCX (or 
>> CUCCX I guess these days). Both of these will probably do the job but 
>> are not cost effective for this dept. Any suggestions would be 
>> appreciated.
>>
>>  
>>
>> *Faye Day*
>>
>>  
>>
>> Wilson County Technology Services
>>
>> Assistant Director
>>
>> (252) 206-1024
>>
>> (252) 265-5960 fax
>>
>>  
>>
>> Opinions in this message may not represent the policy of Wilson 
>> County. Email correspondence to and from me, in connection with the 
>> transaction of public business, is subject to the North Carolina 
>> Public Records Law and may be disclosed to third parties.
>>
>>  
>>
>>  
>>
>> ------------------------------------------------------------------------
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>   
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081120/040bd087/attachment-0001.html>