[cisco-voip] Auto-dial external numbers

[Scott Voll]

3rd party is School Messenger.  They have a CommSuite that is used in
Education extensively that you could also use for this that ties directly
into CM via CTI.  you can either purchase an instance to run on site or use
there ASP model (depends on total number of call as to which is most cost
affective.

I can dig up some contact info if you want it off line.  you can either
setup a DB cron to the applicaton or upload a spread sheet nightly.  your
call.

Good Luck

Scott

On Thu, Nov 20, 2008 at 8:08 PM, Wes Sisk <wsisk at cisco.com> wrote:

> none of your current suite offer programmed/scripted placecall interfaces
> with database backend - which is the basic requirement to achieve what are
> describing. IPCCX or CUEA provide exactly that.
> If you have more developers than $$ then they could author a tool using the
> JTAPI interface to CM.
>
> Nothing in your current list really fits this bill.
>
> /Wes
>
>
> On Thursday, November 20, 2008 10:45:48 AM, Faye Day <fday at wilson-co.com><fday at wilson-co.com>wrote:
>
>   CUCM 4.2(3) SR3
>
> Attendant Console 1.5.1.9
>
> Unity 4.2(1)
>
> Windows, no Linux apps or servers
>
>
>
> Our Health dept has requested the ability to automatically call clinic
> clients each day to remind them of appointments – like the calls we all get
> from our doctor's offices.  I can't find anything in our current setup to
> accomplish this request. Can any of you recommend methods you've used for
> this, either Cisco or third party,  and what application you used to
> integrate with it (Outlook, Access, html, etc)? I'm familiar with ARC
> attendant console and IPCCX (or CUCCX I guess these days). Both of these
> will probably do the job but are not cost effective for this dept. Any
> suggestions would be appreciated.
>
>
>
> *Faye Day*
>
>
>
> Wilson County Technology Services
>
> Assistant Director
>
> (252) 206-1024
>
> (252) 265-5960 fax
>
>
>
> Opinions in this message may not represent the policy of Wilson County.
> Email correspondence to and from me, in connection with the transaction of
> public business, is subject to the North Carolina Public Records Law and may
> be disclosed to third parties.
>
>
>
>
>
> ------------------------------
>
> _______________________________________________
> cisco-voip mailing listcisco-voip at puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081121/51b44ab4/attachment.html>