[cisco-voip] Subscriber install fail

[Nick]

Thanks Wes, I did manage to build it using SFTP and the file had been
renamed as the only copy I could get hold of that ES had already been
renamed. I then renamed itr back to the correct name.  I was not able to
find this any longer on CCO so could not download a fresh copy.


2008/11/21 Wes Sisk <wsisk at cisco.com>

>  3 other customers ran into this.
> 1 corrupt media
> 2 attempted to rename the file before burning to DVD.
>
> the file name must remain the same, completely unchanged.  the filename is
> part of the signing that results in .sgn.
>
> use an sftp server and put the es on the sftp server without renaming it.
>
> here is an example of a file that was clearly renamed and thus failed
> authentication:
> hexdump -C ciscocm.hw.snmp.sw.mem.leaks.workaround.1.cop.sgn
> ...
> 00000170  e7 2a e6 79 7f 00 bb 8c  32 0e 00 3b 63 69 73 63
> |.*.y....2..;cisc|
> 00000180  6f 63 6d 2e 68 61 72 64  77 61 72 65 2e 73 6e 6d
> |ocm.hardware.snm|
> 00000190  70 2e 73 77 2e 6d 65 6d  6f 72 79 2e 6c 65 61 6b
> |p.sw.memory.leak|
> 000001a0  73 2e 77 6f 72 6b 61 72  6f 75 6e 64 2e 31 2e 63
> |s.workaround.1.c|
> 000001b0  6f 70 2e 73 67 6e 00 0d  1f 8b 08 00 a2 01 b6 47
> |op.sgn.........G|
> ...
>
>
> /Wes
>
>
> On Wednesday, November 19, 2008 11:23:56 AM, Nick <csvoip at googlemail.com><csvoip at googlemail.com>wrote:
>
> I have tried that I put the 6.1.1 media in to boot and kick off the initial
> install of the server, then say that I want to upgrade during install, after
> the files have been copied and the server reboots it asks how you want to
> copy the upgrade, I say Local put the ES 6.1.1.3102-2 disc in the drive then
> the screen goes completly blue with flashing cursor at the bottom of the
> screen for a few minutes the i see a message saying authenticating patch and
> then then get the error
>
> Unable to get patch(s) from directory : _list.sh method=local
> source_dir=dest_file=/common/ download/install-patches.txt u1mode meter=on
>
>
> 2008/11/19 Ryan Ratliff <rratliff at cisco.com>
>
>>  Of those files the one I would expect to work is booting off of the
>> 6.1(1) install media and using UCSInstall_UCOS_ES_6.1.1.3102-2.sgn.iso to
>> upgrade.
>>
>> You need to be applying the version that is running on the rest of the
>> cluster.  If you are booting off of a 6.0 install disk then you need
>> UCSInstall_UCOS_6.1.1.3102-2.sgn.iso.  The UCSInstall_UCOS_ES is only for
>> upgrading from the same version (ie 6.1.1 to 6.1.1).
>>
>> -Ryan
>>
>>
>>  ------------------------------
>> *From:* Nick [mailto:csvoip at googlemail.com]
>> *Sent:* Wednesday, November 19, 2008 10:49 AM
>> *To:* Ryan Ratliff
>> *Subject:* Re: [cisco-voip] Subscriber install fail
>>
>>  Have tried a few different ones
>>
>> UCSInstall_UCOS_6.1.1.3000-2.sgn.iso
>> UCSInstall_UCOS_6.1.1.2000-3.sgn.iso
>> Also since then I have got hold of a 6.1.1.2000-3 install disc so used
>> that to boot the initial installtion then tried upgrade media of
>>
>> UCSInstall_UCOS_6.1.1.3000-2.sgn.iso
>> UCSInstall_UCOS_ES_6.1.1.3102-3.sgn.iso
>>
>> and I'm still getting the same error, pretty stuck with this one, servers
>> are MCS7845H2-K9-CMB2. someone has suggested it could be the raid array but
>> how do I check this as there are no utility discs supplied with the servers.
>>
>>
>>
>>
>> 2008/11/19 Ryan Ratliff <rratliff at cisco.com>
>>
>>>  What is the full name of the file on the upgrade media you are using?
>>>
>>>
>>> -Ryan
>>>
>>>
>>>  ------------------------------
>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Nick
>>> *Sent:* Wednesday, November 19, 2008 3:49 AM
>>> *To:* cisco-voip at puck-nether.net
>>> *Subject:* [cisco-voip] Subscriber install fail
>>>
>>>   I'm trying to build a subsciber to add to a existing cluster that is
>>> currently running ES 6.1.1.3102-2, I am using the 6.0.1a install media to
>>> install CUCM and selecting to upgrade during install, I get to the point
>>> where I add the dvd with my upgrade ISO on and it see's this as an upgrade
>>> then tied he screen goes blue and after about 10 - 15 minutes I get the
>>> following error
>>>
>>> Unable to get patch(s) from directory : _list.sh method=local
>>> source_dir=dest_file=/common/download/install-patches.txt u1mode meter=on
>>>
>>> I have tried different patches of 6.1.1a, and 6.1.1b and differnet copies
>>> of the 6.0.1a media but I still get the same issue, I have also tried by
>>> SFTP but it downloads the update and then fails with the same error.
>>>
>>> Do i need to start with the 6.1.1 media if I am adding to an existing
>>> cluster?
>>>
>>
>>
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