[cisco-voip] FW: UCCX 5.0 on IBM supported hardware

[Aman Chugh]

The irony is that guy sending the email is a Cisco SE in India.  Lot of
Cisco guys are themselves clueless on the supported hardware piece.


Aman

On Thu, Oct 2, 2008 at 6:46 AM, Jason Aarons (US) <
jason.aarons at us.didata.com> wrote:

>  Funny, we just covered this…
>
>
>
> *From:* *Balvindar Sabarwal* (bsabarwa) [mailto:bsabarwa at cisco.com]
> *Sent:* Wednesday, October 01, 2008 1:36 PM
> *To:* ask-icd-ivr-pm at external.cisco.com;
> ask-icd-ivr-support at external.cisco.com; Chris Yeo (cyeo); Terry McKeon
> (tmckeon)
> *Cc:* Vince Grove (vgrove); Rohan Menon (mrohan); Hitesh Pathak (hipathak)
> *Subject:* UCCX 5.0 on IBM supported hardware
> *Importance:* High
>
>
>
> Dear All,
>
>     One of my customer wants to install IPCC express 5.0 on IBM equivalent
> hardware of MCS-7845 and procured x3650 server with dual-processors. However
> instead of 2.33GHZ processor, IBM provided him with 2.50GHZ processor and
> also told him that *Intel stopped manufacturing 2.33GHZ processor one year
> back.*
>
>
>
> This is a tricky situation and the hardware and software are lying idle.
> The customer is approaching the deadline to start the setup.
>
>
>
> The vendor tried loading Cisco provided OS and it did not load. It aborted
> with an error that CPU speed mismatch.
>
>
>
> The vendor then loaded the windows 2003 server software and then tried
> loading IPCC Express application from DVD
>
> IPCC Express also got aborted with the error " hardware provided by Cisco
> system incorporation is required to install CRS, press ok to abort."
>
>
>
> I would request your help and support to come out of this situation.
>
>
>
> Thanks and Regards,
>
> *Balvindar **Sabarwal*
>
>
>
> Cisco Systems (India) Pvt. Ltd,
>
> Tel: +91-22-40434088, Fax: +91-22-26533703, Mobile: +91-9819535870
>
>
>
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