[cisco-voip] FW: UCCX 5.0 on IBM supported hardware

[Aman Chugh]

No disrespect meant to the Cisco Folks (Ryan, Wes) on this list though.

Aman

On Thu, Oct 2, 2008 at 1:17 PM, Aman Chugh <aman.chugh at gmail.com> wrote:

>  The irony is that guy sending the email is a Cisco SE in India.  Lot of
> Cisco guys are themselves clueless on the supported hardware piece.
>
>
> Aman
>
>   On Thu, Oct 2, 2008 at 6:46 AM, Jason Aarons (US) <
> jason.aarons at us.didata.com> wrote:
>
>>    Funny, we just covered this…
>>
>>
>>
>> *From:* *Balvindar Sabarwal* (bsabarwa) [mailto:bsabarwa at cisco.com]
>> *Sent:* Wednesday, October 01, 2008 1:36 PM
>> *To:* ask-icd-ivr-pm at external.cisco.com;
>> ask-icd-ivr-support at external.cisco.com; Chris Yeo (cyeo); Terry McKeon
>> (tmckeon)
>> *Cc:* Vince Grove (vgrove); Rohan Menon (mrohan); Hitesh Pathak
>> (hipathak)
>> *Subject:* UCCX 5.0 on IBM supported hardware
>> *Importance:* High
>>
>>
>>
>> Dear All,
>>
>>     One of my customer wants to install IPCC express 5.0 on IBM equivalent
>> hardware of MCS-7845 and procured x3650 server with dual-processors. However
>> instead of 2.33GHZ processor, IBM provided him with 2.50GHZ processor and
>> also told him that *Intel stopped manufacturing 2.33GHZ processor one
>> year back.*
>>
>>
>>
>> This is a tricky situation and the hardware and software are lying idle.
>> The customer is approaching the deadline to start the setup.
>>
>>
>>
>> The vendor tried loading Cisco provided OS and it did not load. It aborted
>> with an error that CPU speed mismatch.
>>
>>
>>
>> The vendor then loaded the windows 2003 server software and then tried
>> loading IPCC Express application from DVD
>>
>> IPCC Express also got aborted with the error " hardware provided by Cisco
>> system incorporation is required to install CRS, press ok to abort."
>>
>>
>>
>> I would request your help and support to come out of this situation.
>>
>>
>>
>> Thanks and Regards,
>>
>> *Balvindar **Sabarwal*
>>
>>
>>
>> Cisco Systems (India) Pvt. Ltd,
>>
>> Tel: +91-22-40434088, Fax: +91-22-26533703, Mobile: +91-9819535870
>>
>>
>>
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>>
>
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