[cisco-voip] IPCC Express

[Ed Leatherman]

Johnny,

Something to try:
I'm on CRS 5 but I think its the same in 4..

On your CRS server(s), look in C:\Program Files\Cisco\Desktop\bin\, for
PostInstall.exe. This sets various IP Addresses and so forth for CAD and CSD
installations.. it may need to be corrected. uninstall/reinstall CAD. See if
that helps.

I think they need to be the IP Addr of your CRS server.. can't remember from
version 4 though.

Ed

On Tue, Oct 14, 2008 at 9:41 AM, Johnny Crothers <randvines at gmail.com>wrote:

> Hi all,
>
> IPCC Express 4.x
>
> The problem is that the customer has changed their IP address through the
> Cisco procedure that was provided to them, however
>
> When they download the CDA and install it, the LDAP Host 1 in the registry
> is showing the old IP address. Which means they cannot log in..
>
> If you attempt to change the LDAP Host 1 IP once installed the CDA
> automatically changes it once it connects to the server (I assume that is
> downloads the new registry word?)
>
> Unless I'm not understanding by what the customer is saying, but from my
> knowledge the LDAP Host 1 should be pointing to the CCM DC Directory (DCD
> has been confirmed).
>
> I've managed to put a bandaid on by changing the LDAP Host 2 to point to
> the new IPCC Express IP Address, this works fine.
>
> I guess my underlying question is:
>
> Where does the LDAP Host 1 IP address come from when starting up the CDA?
>
> Thanks for all the help!
>
> Johnny
>
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>


-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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