[cisco-voip] IPCC Express

[Johnny Crothers]

Hi Ed,

Thanks for your help!

An uninstall/reinstall still has the same outcome. The postinstall.exe file,
is this on the CRS server or on the client? Its looking very much like its a
server related configuration thats cause the failure of new and old CDA
installations.

Cheers,

Johnny


On Tue, Oct 14, 2008 at 2:50 PM, Ed Leatherman <ealeatherman at gmail.com>wrote:

> Johnny,
>
> Something to try:
> I'm on CRS 5 but I think its the same in 4..
>
> On your CRS server(s), look in C:\Program Files\Cisco\Desktop\bin\, for
> PostInstall.exe. This sets various IP Addresses and so forth for CAD and CSD
> installations.. it may need to be corrected. uninstall/reinstall CAD. See if
> that helps.
>
> I think they need to be the IP Addr of your CRS server.. can't remember
> from version 4 though.
>
> Ed
>
> On Tue, Oct 14, 2008 at 9:41 AM, Johnny Crothers <randvines at gmail.com>wrote:
>
>> Hi all,
>>
>> IPCC Express 4.x
>>
>> The problem is that the customer has changed their IP address through the
>> Cisco procedure that was provided to them, however
>>
>> When they download the CDA and install it, the LDAP Host 1 in the registry
>> is showing the old IP address. Which means they cannot log in..
>>
>> If you attempt to change the LDAP Host 1 IP once installed the CDA
>> automatically changes it once it connects to the server (I assume that is
>> downloads the new registry word?)
>>
>> Unless I'm not understanding by what the customer is saying, but from my
>> knowledge the LDAP Host 1 should be pointing to the CCM DC Directory (DCD
>> has been confirmed).
>>
>> I've managed to put a bandaid on by changing the LDAP Host 2 to point to
>> the new IPCC Express IP Address, this works fine.
>>
>> I guess my underlying question is:
>>
>> Where does the LDAP Host 1 IP address come from when starting up the CDA?
>>
>> Thanks for all the help!
>>
>> Johnny
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
> --
> Ed Leatherman
> Assistant Director, Voice Services
> West Virginia University
> Telecommunications and Network Operations
>
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