[cisco-voip] IPCC Express upgrades 4.x to 5.x 6.x or 7.x

[Ed Leatherman]

IIRC you get an "Upgrade" license file using the PAK on your upgrade kit.
Load the upgrade license, then load your UCCX 4 license files.

I had a specific issue with it recognizing my "warm standby" feature this
way though. Cisco ended up making me a totally new license file. I really
had to raise heck about it though to make it happen, I don't think cisco
licensing understood what the problem was at first.

On Thu, Oct 23, 2008 at 1:24 PM, Aman Chugh <aman.chugh at gmail.com> wrote:

> Just curious , how do you generate licenses for UCCX , when you do a major
> upgrade like 4.x to 5.x which involves an OS re image , do you re use the
> 4.x license or put in a request for the new license.
>
> Aman
>


-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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