[cisco-voip] CSCsb57445 Can't use DPA 7630 /Octel with CallManager 5x/6x

[Jason Aarons (US)]

Do I understand this correctly, that CallManager 4x deployments with a
DPA can't upgrade to 5x/6x at this time?  Is a hotfix available for 6x?
Will the DMA or upgrade assistant warn this upgrade will have issues?

 

 

 

DPA sends CalledPartyNumber instead of OriginalCalledPartyNumber to VM  

Symptom:

 

Calls routed to voicemail via DPA will show up in Octel destined to the
wrong voicemailbox.

This can result in the caller being prompted to login or simply getting
the default greeting.

 

Conditions:

DPA voicemail integration with CM 4.2(1) or later (including CM 5.0). 

 

Workaround:

None

 

Further Problem Description:

In previous versions of CallManager the SCCP CallInfo message sent to a
phone had the originalCalledParty and calledPartyNumbers with the same
value (that of the originalCalledParty number). This was done to be
backwards compatible with old voicemail products such as UOne. Since
this message is only used to present display information to the SCCP
device it did not impact the routing of calls.

 

CSCsb57445 was filed to fix this issue and get the calledPartyNumber to
display the correct value. This fix had the side-effect of causing the
wrong number to be sent by the DPA as the called party number.

 




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