[cisco-voip] CCM 6.1.2 MoH works between IP Phones but not to callers coming in from PSTN/PRI

[Wes Sisk]

tone on hold, or silence?  note for h323:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml#four

enable the ccm-manager music-on-hold

normally that command results in silence though.

If you're getting tone then CM figures out from the MRGL that no MoH 
server is available or there is a codec mismatch between the gw and your 
MoH server.  What MoH codecs do you have enabled and what codec on your 
dial-peer?

/wes

Jason Aarons (US) wrote:
>
> CallManager 6.1.2.1000.13
>
>  
>
> If I call phone-to-phone I hear MoH, but if I call in from PSTN I get 
> tone on hold.
>
>  
>
> All phones have a Common Device Configure with MRGL assigned.
>
>  
>
> The H323 Gateway has a MRGL and Location assigned, reset the H323 gateway.
>
>  
>
> I'm stumped.
>
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