[cisco-voip] hunt group and call-forward all

[Dan Letkeman]

Ok, then I have another question.  In the hunt-group I have 1599 as
the final number, which is the AA for the office.  How do I setup the
phone and AA so that:

1. when someone calls the office the AA picks up after x number of rings.
2. when the person goes through the AA and does no pick an option and
they want to talk to the receptionist that the phone rings and then
goes to voicemail.

What is happening now without the hunt group is this:

incoming call----to 1501----phone rings----no answer goes to
1599(AA)-----they pick receptionist(1501)----the phone rings------then
it loops and the person cannot leave a message for the receptionist.

The second thing that happens is when someone from an internal
extension calls and the reception doesn't answer it goes to AA not the
reception voicemail

Is there a better way to set this up?

Thanks,
Dan.

On Sat, Sep 6, 2008 at 9:03 PM, James Buchanan <jbuchanan at ctiusa.com> wrote:
> Call forward all and call forward busy settings are ignored when using a
> hung group.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dan Letkeman
> Sent: Saturday, September 06, 2008 8:40 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] hunt group and call-forward all
>
> Hello,
>
> If I have this config setup so these three extensions ring when a call
> comes into the pilot number, but one of the phones has call-forward
> all set, it will not ring on the phone number that it is
> call-forwarded to unless you call that phone directly.  Is this a bug?
>
>
> voice hunt-group 1 parallel
>  final 1599
>  list 1501,1510,1511
>  timeout 15
>  pilot 1590
>
> ephone-dn  1  dual-line
>  number 1501
>  label me (1501)
>  name me
>  call-forward all 1550
>  call-forward busy 1500
>  call-forward noan 1500 timeout 18
>
> 12.4(15)XZ / CME 4.3(0)
>
> Dan.
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