[cisco-voip] CUPC 1.2(3) Reachability Status Issue

[Rick Mancinelli]

Having a strange issue with Reachability Status on CUPC 1.2(3) with CUPS 6.0.2.1000-27.....

Issue is that when a user is on the phone, that user's status still shows "Available" in CUPC for the other users.  If that user manually sets their status to Away, then it shows up just fine.  The Idle status is also showing just fine.  I configured some BLF/SD buttons to make sure the phone presence information was being shared correctly within CM, and it is.   It just seems not to be reaching CUPS / CUPC.

Ideas?

TIA-
Rick
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