[cisco-voip] No MOH, just beeps

[Ryan Ratliff]

Tone on hold (ie the beeps) means CCM was not able to allocate an MOH  
server for the specified source, codec, etc.  It can be anything from  
the MOH server not being registered (remember the MOH server runs  
under the IP voice media streaming app service, not MOH translator)  
to a misconfig between multicast/unicast or not having a particular  
codec enabled for MOH.

-Ryan

On Sep 15, 2008, at 1:22 PM, Levi Stevens wrote:

Whenever someone is put on hold (on-campus and off-campus calls), the  
individual on hold only hears an occasional beep, instead of our  
music on hold.  We currently have two CallManagers, a publisher and a  
subscriber, running version 4.1.3sr7.  The music on hold is service  
is activated and running on the subscriber.  Any help with this would  
be greatly appreciated.



Levi Stevens

Network Communications Analyst

Computer Services

The Master's College

21726 Placerita Canyon Road

Santa Clarita, California 91321

p:  661.362.2876

f:  661.362.2664

e:  cstevens at masters.edu





_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20080915/8a0a0f09/attachment.html>