[cisco-voip] MAC address for filling out UCSS

[Scott Voll]

your lucky then.  anything I do with licensing is at least a couple days.

Scott

On Tue, Sep 16, 2008 at 8:48 AM, Joe Cisco <smetsysocsic at gmail.com> wrote:

> I usually email all licensing issues (even if i don't have an open TAC
> case) to licensing at cisco.com and typically I get an answer within an
> hour, sometimes less, occasionally more. It appears that as long as
> you send it using the email address tied to your CCO account they'll
> open a case and tie it back to your CCO ID.
>
> I don't know why, but it seems to work much more quickly/easily than
> dialing in or even the using the "case open" tool.
>
> -Joe C.
>
>
>
> On Mon, Sep 15, 2008 at 7:42 PM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
> >
> > I disagree, you get stuck with a 2 port system and not enough suscriber
> mailboxes with the wrong mac.
> >
> > I had this happen 4 weeks ago, a simple wrong mac took licensing 3 days
> to fix. It's 4 to 12 hours between responses with licensing at cisco.com, and
> you can only re-que no live discussion.
> >
> > Thank goodness they weren't in production.
> >
> > -----Original Message-----
> > From: Ryan West <rwest at zyedge.com>
> > Sent: Monday, September 15, 2008 2:19 PM
> > To: Joe Cisco <smetsysocsic at gmail.com>; Lelio Fulgenzi <
> lelio at uoguelph.ca>
> > Cc: Cisco Voyp List <cisco-voip at puck.nether.net>
> > Subject: Re: [cisco-voip] MAC address for filling out UCSS
> >
> > Isn't UCSS just software subscription support?  I'd say use your new
> server to register it, but I don't think it will cause you any downtime if
> you have the wrong MAC.  The licensing guys should be able to update to your
> new server without much issue.
> >
> > Anyhow, you can checkout http://www.cisco.com/go/ucss if you want to
> read marketing fluff :)
> >
> > -ryan
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Joe Cisco
> > Sent: Monday, September 15, 2008 4:34 PM
> > To: Lelio Fulgenzi
> > Cc: Cisco Voyp List
> > Subject: Re: [cisco-voip] MAC address for filling out UCSS
> >
> > Yes, you need to put in the MAC of the active NIC of whatever server
> > unity will be running on. This is "hashed" into the license key and
> > the system will not function if the mac you input doesn't match the
> > mac of the server you run unity on.
> >
> > -Joe C.
> >
> > On Mon, Sep 15, 2008 at 2:48 PM, Lelio Fulgenzi <lelio at uoguelph.ca>
> wrote:
> >> I'm filling out the online form for UCSS for Unity and it's asking for a
> MAC
> >> address. I'm just wondering what that MAC address is used for and if
> it's
> >> used for creating a licence PAK file. We are in the midst of migrating
> to
> >> new equipment and I'm wondering if I'm better off using the new hardware
> >> MAC.
> >>
> >> Lelio
> >>
> --------------------------------------------------------------------------------
> >> Lelio Fulgenzi, B.A.
> >> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> >> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> >> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >> ...seen on a Geek Squad patch cord: "While it is the same length, this
> 7'
> >> crossover cable
> >> is not regulation issue for most competitive Manhattan double dutch
> leagues.
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> >>
> >>
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