[cisco-voip] Call Recording with CUCM 6.1(3)
Levi Stevens
cstevens at masters.edu
Thu Apr 2 18:29:42 EDT 2009
Before we upgraded to CUCM 6.1(3), we were able to accomplish call recording by using a utility called Oreka Audio (installed on a separate Windows machine) and spanning some ports on our Cisco Core Switch for a particular VLAN to which only the phones on which the calls were being recorded were setup. Now that we are running 6.1(3), we would like to get Oreka Audio to record the calls via a SIP trunk and not have to span ports. Is this possible? Does anyone have experience setting up Oreka Audio to record audio via a SIP trunk? Is there any other free call recording solution that you have been able to get working?
Thanks,
Levi Stevens
Network Communications Analyst
Computer Services
The Master's College
21726 Placerita Canyon Road
Santa Clarita, California 91321
p: 661.362.2876
f: 661.362.2664
e: cstevens at masters.edu
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