[cisco-voip] Remote agents in IPCC 3.5

[Victor Rodriguez]

Dear friend.

 

I've been working with one issue related a few agents who are in a
remote location with 2Mb bandwidth between the server and the agents,
the thing is when the agent open the session and change his status to
ready, the first stage is reserved then ready and immediately no ready,
I don't know how to resolve this and the customer is a little upset, any
idea would be helpful

 

Thanks

 


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